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| = Wait ... I didn't ask to be taken off this mailing list =
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| == The symptom ==
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| Every once in a while, someone will get an unexpected unsubscribe notice, like this one:
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|
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| <pre>
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| Subject: Your confirmation is required to leave the Community_forum mailing list
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|
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| Mailing list removal confirmation notice for mailing list
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| Community_forum
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|
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| We have received a request for the removal of your email address,
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| "jdoe@occupyboston.org" from the community_forum@lists.occupyboston.org
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| mailing list. To confirm that you want to be removed from this
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| mailing list, simply reply to this message, keeping the Subject:
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| header intact. Or visit this web page:
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|
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| https://lists.mayfirst.org/mailman/confirm/community_forum/long-alphanumeric-string
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|
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| Or include the following line -- and only the following line -- in a
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| message to community_forum-request@lists.occupyboston.org:
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|
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| confirm (long-alphanumeric-string)
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|
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| Note that simply sending a `reply' to this message should work from
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| most mail readers, since that usually leaves the Subject: line in the
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| right form (additional "Re:" text in the Subject: is okay).
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|
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| If you do not wish to be removed from this list, please simply
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| disregard this message. If you think you are being maliciously
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| removed from the list, or have any other questions, send them to
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| community_forum-owner-AT-lists.occupyboston.org.
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| </pre>
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|
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| This document explains why you might get such a message, even if you didn't unsubscribe.
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|
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| == The cause ==
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|
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| This explanation uses the community forum, but the same explanation applies to many other @lists.occupyboston.org mailing lists.
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|
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| Whenever you get a message from community_forum, that message contains an unsubscribe link that is specific to you.
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| If you reply to a community_forum message, and include the footer in
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| your reply, then everyone on the community_forum list also has a copy
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| of your unsubscribe link.
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|
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| Here's what could happen in this scenario.
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|
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| * jdoe gets a message from the community forum
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| * jdoe decides that they want to get off the community forum
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| * jdoe clicks the unsubscribe link in one of their community forum messages. Except, they click a link that was originally intended for you (and had gotten replied to and/or forwarded around).
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|
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| This is one of the reasons why our list manager requires unsubscribe
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| confirmation -- to prevent folks from accidentally unsubscribing each
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| other. If you don't act on the confirmation, then you stay
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| subscribed.
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|
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| And so you have the simple solution: ignore the unsubscribe confirmation, and you won't be taken off the list.
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|
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| == For List Owners ==
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|
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| List owners have the option of removing user-specific unsubscribe links from message footers. Here's how to do this:
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|
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| - Start at the info page from your mailing list: https://lists.mayfirst.org/mailman/listinfo/LIST_NAME
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| - At the bottom of the list information page, you'll see a link with the words "administrative interface". Click this link and provide the list admin password.
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| - click "non-digest-options"
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| - Locate the field named "msg_footer"
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|
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| A default footer looks like this:
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| <pre>
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| _
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| %(real_name)s mailing list
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|
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| Post: %(real_name)s@%(host_name)s
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| List info: %(web_page_url)slistinfo%(cgiext)s/%(_internal_name)s
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|
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| To Unsubscribe
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| Send email to: %(real_name)s-unsubscribe@%(host_name)s
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| Or visit: %(user_optionsurl)s
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|
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| You are subscribed as: %(user_address)s
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| </pre>
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|
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| Remove the line <tt>Or visit: %(user_optionsurl)s</tt>, then submit the form. Future messages will not have user-specific signup links.
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