Community Wellness: Difference between revisions

From wiki.occupyboston.org
Jump to navigation Jump to search
m (1 revision)
No edit summary
Line 1: Line 1:
=Conflict Resolution & Mediation=  
== '''PROPOSAL of the Community Wellness Working Group'''<br/> ==


<br>
Community Safe Space Facilitation, Mediation and Conflict Evolution
[[Conflict Resolution#10%20Steps%20For%20De-Escalation|10 Steps For De-Escalation]]<br>
[[Conflict Resolution#Establishing%20a%20Rapport%20of%20Respect|Establishing a Rapport of Respect]]<br>
[[Conflict Resolution#Resources|Resources]]




==Announcements==


October 08, 2011
'''''Who we are:'''''


Renaming ourselves Mediation is currently being discussed. Thoughts? Please join us in the Discussion tab.
We are the members of the Community Wellness Working Group (formerly the Mediation Committee).
 
We are committed to facilitating understanding, mutual respect and safe space within the Occupy Boston community through group skill-building workshops, mediation among members of the movement, resource referrals and designation of physical and emotional safe spaces.
 
We are members of the various working groups, in addition to other interested members of the movement.&nbsp;
 
'''WE PROPOSE''' to hold Occupy Boston community wellness trainings and working group skill-building workshops so that many of our members are available to the community as mediators.
 
'''WE PROPOSE''' to create a process by which members of the movement are asked to work with mediators and other parties involved to avoid having to leave camp.
 
'''WE PROPOSE''' to create a process by which members of the movement are asked, after all other avenues have been exhausted, to leave camp.
 
'''WE PROPOSE '''the collection of comprehensive information about resources for those leaving camp indefinitely, for any reason.
 
'''WE PROPOSE '''the designation of a Safe Space tent for conducting Community Wellness activities and as a home base for resource distribution.
 
'''WE PROPOSE '''the adoption of the white armband to identify members of the Community Wellness working group and to indicate our commitment to neutrality in all matters for which we serve as mediators.
 
&nbsp;
 
&nbsp;
 
== Announcements<br/> ==
 
October 28, 2011
 
Possibility of emergency GA to pass the[[Proposal 10/28|joint Community Wellness/Safety proposal]]
 
Next meeting: 2pm, Sunday 10/30


----
----


==<span id="10 Steps For De-Escalation"></span>10 steps For De-Escalation:==  
= Conflict Resolution & Mediation<br/> =
 
<br/>[[Conflict Resolution#10_Steps_For_De-Escalation|10 Steps For De-Escalation]]<br/>[[Conflict Resolution#Establishing_a_Rapport_of_Respect|Establishing a Rapport of Respect]]<br/>[[Conflict Resolution#Resources|Resources]]
 
== <span id="10_Steps_For_De-Escalation"></span>10 steps For De-Escalation:<br/> ==


These points are based on a de-escalation training held on 1 October 2011 at Occupy Boston. Laminated copies may be found the Medics tent. Suggestions and amendments to this list are welcome.
These points are based on a de-escalation training held on 1 October 2011 at Occupy Boston. Laminated copies may be found the Medics tent. Suggestions and amendments to this list are welcome.


# Keep your cool; by remaining calm and relaxed you model and help the other person(s) calm down. Practice breathing and staying present and grounded.
#Keep your cool; by remaining calm and relaxed you model and help the other person(s) calm down. Practice breathing and staying present and grounded.
# Remember, your purpose is to “cool everything down.” You are not there to solve problems, argue or convince anyone of anything. You want to bring the arousal level down so that people can engage in a calm discussion.
#Remember, your purpose is to “cool everything down.” You are not there to solve problems, argue or convince anyone of anything. You want to bring the arousal level down so that people can engage in a calm discussion.
# Voice: Keep your voice low and monotonous
#Voice: Keep your voice low and monotonous
# Stance: Turn your shoulders and feet 45 degrees from the person(s) so you can easily step away. Keep both hands visible and open.
#Stance: Turn your shoulders and feet 45 degrees from the person(s) so you can easily step away. Keep both hands visible and open.
# Distance: Keep some space between yourself and the agitated person – allow about twice the space you would normally use when talking to someone
#Distance: Keep some space between yourself and the agitated person – allow about twice the space you would normally use when talking to someone
# Use non-judgmental language: A simple “what’s going on?” followed by “that sounds pretty stressful/painful/scary/upsetting.” Or: you can try to distract the aggressive person with a question or a suggestion that they join you for a walk.
#Use non-judgmental language: A simple “what’s going on?” followed by “that sounds pretty stressful/painful/scary/upsetting.” Or: you can try to distract the aggressive person with a question or a suggestion that they join you for a walk.
# If two people are in conflict, try to separate them as quickly as possible. Once you're alone with them, identify yourself (your name;and that you’re a medic or mediator if you think it’s appropriate) and ask what they need in that moment. Allow them space to be flustered/agitated/upset.
#If two people are in conflict, try to separate them as quickly as possible. Once you're alone with them, identify yourself (your name;and that you’re a medic or mediator if you think it’s appropriate) and ask what they need in that moment. Allow them space to be flustered/agitated/upset.
# Offer options to cool down:<br>
#Offer options to cool down:
## Go for a walk<br>
##Go for a walk
## Drink some water<br>
##Drink some water
## Sit in a quiet space<br>
##Sit in a quiet space
## Talk it out ( with someone not involved in the incident)<br>
##Talk it out ( with someone not involved in the incident)
## Make a phone call to a friend or family member<br>
##Make a phone call to a friend or family member
## Get something to eat<br>
##Get something to eat
## Use resources at Occupy site: Medic tent, Spirituality tent, Library tent, “safe space” tent, leaving the occupy site completely, going inside to South Station
##Use resources at Occupy site: Medic tent, Spirituality tent, Library tent, “safe space” tent, leaving the occupy site completely, going inside to South Station
# Take care of both the aggressor and the person being aggressed; don’t leave anyone alone.
#Take care of both the aggressor and the person being aggressed; don’t leave anyone alone.
# Take care of yourself! De-escalation is draining work. Make sure to drink some water, sit in a quiet space and/or talk to a friend after you have dealt with a conflict situation.
#Take care of yourself! De-escalation is draining work. Make sure to drink some water, sit in a quiet space and/or talk to a friend after you have dealt with a conflict situation.
 
----
 
== <span id="Establishing_a_Rapport_of_Respect"></span>Establishing a Rapport of Respect, provided by Jess ==
 
*Get to know the person you’re talking to!
*Respect each individual’s gender identity, even if it doesn’t make sense to you.
*Do not assume that all people of transgender experience want to talk about being transgender.
*Use the pronouns and name the individual uses and prefers.
*Ask only questions relevant to the service you offer; do not ask questions to satisfy your own curiosity.
*Be mindful of your assumptions.
*Admit when you don’t know the answer and respectfully ask for the person’s help.
*Apologize, but don’t over-apologize for mistakes.
 
==<span style="color: #aaaaaa"></span>


----
----
==<span id="Establishing a Rapport of Respect"></span>Establishing a Rapport of Respect, provided by Jess==  
<br/>
==
 
== <span id="Resources"></span>Resources:<br/> ==


* Get to know the person you’re talking to!
* Respect each individual’s gender identity, even if it doesn’t make sense to you.
* Do not assume that all people of transgender experience want to talk about being transgender.
* Use the pronouns and name the individual uses and prefers.
* Ask only questions relevant to the service you offer; do not ask questions to satisfy your own curiosity.
* Be mindful of your assumptions.
* Admit when you don’t know the answer and respectfully ask for the person’s help.
* Apologize, but don’t over-apologize for mistakes.
==<span style="color: #aaaaaa;">
----<br>
</span>==
==<span id="Resources"></span>Resources:==
Websites for crisis prevention, management and resolution.
Websites for crisis prevention, management and resolution.


* <span style="color: #ed1c24;">[http://www.naswma.org/displaycommon.cfm?an=1&subarticlenbr=290 Verbal De-Escalation Techniques]</span>
*<span style="color: #ed1c24">[http://www.naswma.org/displaycommon.cfm?an=1&subarticlenbr=290 Verbal De-Escalation Techniques]</span>
* <span style="color: #ed1c24;">[http://educate.crisisprevention.com/De-escalation-Tips.html?code=ITG030ORR&src=Pay-Per-Click&gclid=CLrPqLyk1KsCFYlM4Aod706DPw De-Escalation Tips]</span>
*<span style="color: #ed1c24">[http://educate.crisisprevention.com/De-escalation-Tips.html?code=ITG030ORR&src=Pay-Per-Click&gclid=CLrPqLyk1KsCFYlM4Aod706DPw De-Escalation Tips]</span>
* <span style="color: #ed1c24;">[http://www.basicrights.org/resources/trans-justice-resources/tips-for-talking-to-trans-genderqueer-and-gender-non-conforming-people/%20 Resources from BasicRights.Org]</span>
*<span style="color: #ed1c24">[http://www.basicrights.org/resources/trans-justice-resources/tips-for-talking-to-trans-genderqueer-and-gender-non-conforming-people/%20 Resources from BasicRights.Org]</span>
-------
 
----
 
''Based on: [http://occupyboston.wikispaces.com/Conflict+Resolution Conflict Resolution at wikispaces]''
''Based on: [http://occupyboston.wikispaces.com/Conflict+Resolution Conflict Resolution at wikispaces]''

Revision as of 09:13, 28 October 2011

PROPOSAL of the Community Wellness Working Group

Community Safe Space Facilitation, Mediation and Conflict Evolution


Who we are:

We are the members of the Community Wellness Working Group (formerly the Mediation Committee).

We are committed to facilitating understanding, mutual respect and safe space within the Occupy Boston community through group skill-building workshops, mediation among members of the movement, resource referrals and designation of physical and emotional safe spaces.

We are members of the various working groups, in addition to other interested members of the movement. 

WE PROPOSE to hold Occupy Boston community wellness trainings and working group skill-building workshops so that many of our members are available to the community as mediators.

WE PROPOSE to create a process by which members of the movement are asked to work with mediators and other parties involved to avoid having to leave camp.

WE PROPOSE to create a process by which members of the movement are asked, after all other avenues have been exhausted, to leave camp.

WE PROPOSE the collection of comprehensive information about resources for those leaving camp indefinitely, for any reason.

WE PROPOSE the designation of a Safe Space tent for conducting Community Wellness activities and as a home base for resource distribution.

WE PROPOSE the adoption of the white armband to identify members of the Community Wellness working group and to indicate our commitment to neutrality in all matters for which we serve as mediators.

 

 

Announcements

October 28, 2011

Possibility of emergency GA to pass thejoint Community Wellness/Safety proposal

Next meeting: 2pm, Sunday 10/30


Conflict Resolution & Mediation


10 Steps For De-Escalation
Establishing a Rapport of Respect
Resources

10 steps For De-Escalation:

These points are based on a de-escalation training held on 1 October 2011 at Occupy Boston. Laminated copies may be found the Medics tent. Suggestions and amendments to this list are welcome.

  1. Keep your cool; by remaining calm and relaxed you model and help the other person(s) calm down. Practice breathing and staying present and grounded.
  2. Remember, your purpose is to “cool everything down.” You are not there to solve problems, argue or convince anyone of anything. You want to bring the arousal level down so that people can engage in a calm discussion.
  3. Voice: Keep your voice low and monotonous
  4. Stance: Turn your shoulders and feet 45 degrees from the person(s) so you can easily step away. Keep both hands visible and open.
  5. Distance: Keep some space between yourself and the agitated person – allow about twice the space you would normally use when talking to someone
  6. Use non-judgmental language: A simple “what’s going on?” followed by “that sounds pretty stressful/painful/scary/upsetting.” Or: you can try to distract the aggressive person with a question or a suggestion that they join you for a walk.
  7. If two people are in conflict, try to separate them as quickly as possible. Once you're alone with them, identify yourself (your name;and that you’re a medic or mediator if you think it’s appropriate) and ask what they need in that moment. Allow them space to be flustered/agitated/upset.
  8. Offer options to cool down:
    1. Go for a walk
    2. Drink some water
    3. Sit in a quiet space
    4. Talk it out ( with someone not involved in the incident)
    5. Make a phone call to a friend or family member
    6. Get something to eat
    7. Use resources at Occupy site: Medic tent, Spirituality tent, Library tent, “safe space” tent, leaving the occupy site completely, going inside to South Station
  9. Take care of both the aggressor and the person being aggressed; don’t leave anyone alone.
  10. Take care of yourself! De-escalation is draining work. Make sure to drink some water, sit in a quiet space and/or talk to a friend after you have dealt with a conflict situation.

Establishing a Rapport of Respect, provided by Jess

  • Get to know the person you’re talking to!
  • Respect each individual’s gender identity, even if it doesn’t make sense to you.
  • Do not assume that all people of transgender experience want to talk about being transgender.
  • Use the pronouns and name the individual uses and prefers.
  • Ask only questions relevant to the service you offer; do not ask questions to satisfy your own curiosity.
  • Be mindful of your assumptions.
  • Admit when you don’t know the answer and respectfully ask for the person’s help.
  • Apologize, but don’t over-apologize for mistakes.

==



==

Resources:

Websites for crisis prevention, management and resolution.


Based on: Conflict Resolution at wikispaces