Email Help

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Revision as of 22:11, 30 November 2011 by Dana (talk | contribs)
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'Email Setup and Configuration'


Greetings.

Email for Occupy Boston is provided though MayFirst.org. They have some support documentation and FAQs, so if your questions are not answered here you might want to visit their support pages here: https://support.mayfirst.org/wiki/faq but generally speaking the documentation you are viewing here is more current and tailored for OccupyBoston users.

Quick Start (Just the settings: for experienced users)

Configuring email just entails a certain set of options in which you tell servers where to send things andf how to send them (e.g. encrypted or not...) So the short version of options for people who know how to set them:

POP and IMAP settings
  • Server: boggs.mayfirst.org
  • Encryption: SSL
  • Port: 995 (for POP) or 993 (for IMAP)
SMTP(Outgoing mail) settings
  • Server: boggs.mayfirst.org
  • Encryption: SSL/TLS (or STARTTLS)
  • Login method: plain or login
  • Port: 587
  • Requires authentication: yes

Step-By-Step: Creating a New Account

This process is very similar whether you are setting up the email for your smart phone or a laptop/desktop computer. You start by opening your email program and creating a new account (This example is from an excellent free email software client called Thunderbird, but it's similar to for example, an iPhone.)

Configuring Email Client Software

Creating the Account

Your software might be different in its interface pages from our example here (Thunderbird for Mac, Windows and Gnu/Linux), but in general they will all be fairly similar, and if you need help you can just ask someone in IT or your Working Group for help with your specific situation. When you click on the option to create a new account, you should see a window where you can enter the UserName and Password you were given when the account was created:

When you do this in Thunderbird (and some other email clients), it tries to auto-configure the account for you by logging into a default server.

After a brief Internet server transaction, the user is presented with these auto-configured settings:

In this example, you can see it quessed at some options and filled them in automatically (like it selected IMAP instead of POP).
Sometimes it guesses it all correctly, but it is strongly suggested that you manually configure the settings the way you want them
by selecting "Manual config". (In this case it failed to get the server name correctly).

The crucial things we need to change here are the name of the server and the decision of POP vs IMAP as a way of receiving mail.
Thunderbird tried to auto-configure your email account, and based on the email address you entered, it tried to use "mail.occupyboston.org"
as the server. This, however, is not the email server to use. In fact, the server to use for sending and receiving email is:
boggs.mayfirst.org

Configuration for Receiving Mail (POP vs. IMAP)

Configuration for Sending Mail (SMTP)

SMTP

Other Considerations